Sanitization Cleaning

Cancellation Policy

If you desire to cancel or reschedule a cleaning appointment, at least 48 business hours' notice (excluding weekends) is required. We must adhere strictly to this policy in order to prevent lost wages for our cleaners. If a cleaning appointment is cancelled less than 48 hours in advance, or if the cleaner is unable to enter the home within 15 minutes after arriving on the scheduled date of the appointment, the payment for the service will not be refunded. In circumstances where there is an emergency and it affects our ability to clean your home, please contact Lindsey Clean as soon as possible: 201-431-8740; inquiries@lindseyclean.com. On the rare occasion that Lindsey Clean must cancel a scheduled cleaning appointment (outside of severe weather conditions or COVID related sickness) with less than a 48-hour notice and has no available openings for another cleaning appointment within the next seven business days, the next cleaning will be provided at half price. On the rare occasion that Lindsey Clean must reschedule an appointment with less than a 48-hour advance notice (outside of severe weather conditions or COVID related sickness), a 10% discount will be offered on the next cleaning. If our offer to reschedule is refused by the client for any reason, no credit will be granted.

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